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Counted in brands and markets, not seats.

A brand is one brand in one market. The same brand in three countries counts as three, because the assistants answer differently in each and averaging them hides the finding.

What each level includes

Demo

Free

Request a demo

ServiceOne reading, set up and run by us
Brands1
SupportThe demo itself
RunsNone

Starter

$99a month

Start on Starter

ServiceScoring only
Brands1
SupportEmail
RunsOnce a month

Growth

$399a month

Start on Growth

ServiceScoring and the plan
Brands3
SupportOffice hours
RunsOnce a month

Agency

$1,499a month

Start on Agency

ServiceScoring and plans
Brands10
SupportOffice hours
RunsTwice a month

Enterprise

$2,499a month

Start on Enterprise

ServiceScoring and plans
Brands20
SupportDedicated office hours
RunsTwice a month

Add on

One more run, $49

Buy as many as you need. Each one is added to the month you buy it in, and none of them roll over.

None of these fit

If none of these fit, say so and we will build one that does. More brands, a different cadence, or a scope that does not sit on this ladder are all things we would rather talk about than have you squeeze into the wrong column.

Talk to us

Every level measures the same way.

The question set, the assistants and the method do not change with the price. What changes is how many brands you watch, how often, and whether the plan comes with it.

Book a demoSee Labs

Labs modules are priced separately and are not bundled into a level, because they are work rather than capacity.